Chapter 1

Chapter 1




VIGNETTE
Dubious Method Used to Investigate Leaks by Hewlett - Packard Board Members

1. Which issue is more deisconcerting the fact that a board member leaked confidential imformation about the firm or the tactics used to investigate the leak? Defend your position.

     ANSWER : The fact that a board member leak confidential information about the firm and the tactics used to investigate the leak are both disconcerting. First, about the borad member he/she do not have to do such confidential information in public which is one article appeared on the technology web site CNET because the effect of this is, it could have a significant impact on the competitiveness of the company and impact of its share price. Second, is about the investigators their investigation methods are illegal because they used the Social Security of the HP directors, certain employees and nine journalists without the owner permission.

2. Can the use of pretexting to gain information ever be justified? Is it considered as legal under any circumstances?

     ANSWER : No, because pretexting is the use of false pretences or to gain access to the telephone records of HP directors, certain employees, and nine journalists. For me that is illegal, because they do not have to use the individuals Social Security numbers to impersonate those individuals in calls to the phone company with the goal of obtaining private phone records for their investigation. The investigators must ask the permission of the individuals to do such thing.

CASE 3 : Is There a Place for Ethics in IT?

1. Discuss how a CIO might handle Schrage's scenarios using the suggested process for ethical decision making presented in this chapter.

     ANSWER : A CIO might handle Schrage's scenarios using the suggested process for ethical decision making in the chapter is, he show to us how to make right decisions in an ethical way.

2. Discuss the possible short - term losses and long - term gains in implementing ethical solutions for each of Schrage's scenarios.

     ANSWER : The possible short term losses of this is to failed in high quality standards of the companies. They might losses anything if they cannot handle the company well. The possible long term gains in implamenting ethical solutions for each Schrage's scenarios is if they will do the right in ethical ways of their company they will a gain a lot.

3. Must businesses choose between good ethics and financial benefits? Explain your answer using Schrage's scenarios as example.

     ANSWER : In my own opinion, businesses must choose good ethics and financial benefits because if the company treat the staff in the right way.

Chapter 2

Chapter 2


VIGNETTE
IT Technicians Fired After Reporting Child Porn

1. What message is sent to IT workers by the actions of New York Law School and Collegis even if unrelated job performance issues justified their actions in firing Gross and Perry?

     ANSWER : The message  sent to IT workers by the actions of New York Law School and Collegis even if unrelated job-performance issues justified their action in firing Gross and Perry is they were placed on probation first after they reported finding the photos of Mr. Samuels. Gross rated as "fully competent plus" and Perry rated as "excellence", there was no reason to fired them. I think the school fired them about the issue of Mr. Samuels because this issue will affect the reputation of New York Law School.

2. Since the incident, a number of states have enacted laws that require workers to report immediately any child pornography found while servicing equipment. Most of the laws state that a worker who reports such discovery is immune from criminal, civil, or administrarive liability. Failure to report such discovery can result in a fine, imprisonment, or both. Do you think such laws will encourage reporting? Why or Why not?

     ANSWER : Yes, if I found a child pornography while servicing equipment I will report it like Gross and Perry did. Because that is not right to have a photos of nude young girls in your files. If you are a real professional, you do not have to do such thing that will make you regret someday.

CASE 3 : When Certification Is Justified

1. How can organizations and vendors change their certifications programs to test for skills as well as core knowledge? What issues might this introduce?

     ANSWER : The organizations and vendors can change their certification programs to test for skills as well as core knowledge is to take the CISSP examination, like so many other IT certifications it is a multiple choice. Most of exams are presented in a multiple choice format. Employers and IT workers alike have begun to recognize limitations of these types of examinations. They want to ensure that examinees not only have core knowledge but also know how to use that knowledge- and a multiple choice exam, even six-hours, 250 questions exam like the CISSP.

2. What are the primary arguments against certification, and how can certifying bodies change their programs to overcome these shortcomings?

     ANSWER : The primary arguments certification that testable IT knowledge does not necessarily translate into IT quality work. Respondents explained that hardworking IT workers focus on skills and knowledge that are related to their current projects and they do not have time for certifications that will quickly become obsolete. A worker needs good communications and problem-solving skills as well as perseverance to get the job done well.

3. What are the benefits of certification? How might certification programs need to change in the future to better serve the needs of the IT community?

     ANSWER : The benefits of certification is indicates that a professional possesses a particular set of skill, knowledge, or abilities in the opinion of the certifying organization. Unlike licensing, which applies on to people and is required by law, certification can also apply to products and is generally voluntary. Certification programs might need to change in the future to better serve the needs of IT community and certifying bodies are beginning to adapt their programs to better fulfil the evolving needs for certification in IT.

What Takes To Be An IT Professional?

When we say professional, it comes to our mind that it is a person who enjoys considerable work autonomy, and is commonly engaged in creative and intellectually challenging work. It may also refer to a person having impressive competence in a particular activity. One of those main criteria of this, is a professional is an expert who is master in a specific field. ATTITUDE, CONCENTRATION, and EFFORT - these things are keys to being a professional and the things you can control as an Information Technology professional. ATTITUDE must conforming to the standards of skill, competence, or character normally expected of a properly qualified and experienced person in a work environment. We can never be truly professional unless we develop a sincere respect for - and healthy attitude toward - our clients. CONCENTRATION means knowing what to do at the right time. It is knowing the little things that make a difference, being in the right place at the right time, and knowing what to do and when to do it. EFFORT means getting their before someone else does and beating the competition. Effort and passion in your profession must go hand in hand.