Chapter 7

Chapter 7
SOFTWARE DEVELOPMENT


VIGNETTE
Boeing Dreamliner Faces a Few Bumps In The Road

1. Is this example of software problems holding up the introduction of a major new product and impacting a firm's customers and suppliers unusual, or is it a common occurrence?

     ANSWER : Both, the example software problems holding up the introduction if a major new product and impact a firm's customers and suppliers unusual and it is common occurrence because software defect will cause a software system to be fail. The result of that is, it will affect your customers who trust in your product.

2. What can organizations do to reduce the negative consequences of software development problems in the production of their products and the operation of their business processes and facilities?

     ANSWER : To reduce the negative consequences of software developments problems of the organization, they must have a software quality to which a software product meets the needs of its users and also the quality management focuses on defining, measuring, and refining the quality of development process and the products developed during its various stage.

CASE 3 : Patriot Missile Failure

1. With the benefit of hindsight, what steps could have been taken during development of the Patriot software to avoid the problems that led to the loss of life? Do you think these steps would have improved the Patriot's effectiveness enough to make it obvious that the missile was a strong deterrent against the Scud? Why or Why not?

     ANSWER : They have to pass and certified their  software to Quality Assurance testing so that it cannot cause a damages if they will use it.

2. What ethical decisions do you think the U.S. military made in choosing to deploy the Patriot missile to Israel and Saudi Arabia and in reporting the effectiveness of the Patriot system?

     ANSWER :They have to test their software to avoid accidents.

3. What key lessons from this example of safety-critical software development could be applied to the development of business information system software?

     ANSWER : They have to be sure about the safety-critical software on how it works. If it is reliable to use the software, then that is the time that you can use the software.